Sahan Tourism
1. Booking Confirmation
All bookings are subject to availability. A booking will only be confirmed under the following conditions:
- You are at least 18 years of age and have the legal authority to create a binding contractual obligation.
- You accept and agree to all the Terms and Conditions contained in this document.
- You provide accurate, current, and complete information for the purpose of that booking.
In the event that you make a reservation on behalf of someone other than yourself, you will be considered the designated contact person for the other travelers. You represent and warrant that you are authorized to act on their behalf, have obtained all necessary consents, and that you will inform them of these Terms. You also warrant that they accept and agree to them.
Additionally, it is your responsibility to ensure that all payments due for your reservation are made on time, to notify us if any changes are required, and to communicate relevant information to the other travelers.
Booking and Confirmation Process
Once we receive your booking and a 10% deposit, we will confirm the availability of all components and send you a confirmation email within one to two business days. In addition to your booking confirmation, you will also receive important documents such as a Letter of Invitation.
2.Payment & Deposits:
3. Changes
Risk-free Booking: Don’t worry if your plans need to be modified: our team is here to assist you. It is possible to arrange a Horn of Africa tour at a different time if you wish. You may amend your booking dates once without incurring any change fees under our cancellation policy.
Cancellations & Refunds
You must notify us in writing by email 48 hours before your departure date if you wish to cancel your booking for any reason. We will refund your deposit money after you cancel, and refunds will be processed and paid as soon as possible. You will receive your refund after we have recovered funds already paid to your tour arrangement, such as entrance fees, hotel deposits, and letter invitations. Refunds are usually processed within six weeks of being requested. Credit card refunds will be credited to the same card as the payment provided the refund does not exceed the amount paid